1. Open the webChatConfig.js file.
2. Copy the following variables into your version. Make sure you preserve the comma at the end of each line:
    openingChatText: "Sending Login Details",
    reloadingPageText : "Opening chat after page refresh",
    chatOpenedText : 'Login request received and approved',
    invalidEmailAddressText : 'There are invalid characters in your email address. You will not be able to receive a transcript',
    successfulReconnectionText : 'Successfully reconnected',
    closeRequestText : 'Close request sent',
    connectionClosedText : "Connection closed, chat has ended",
    connectionErrorText : 'A connection error has occurred. Check the console for more details',
    closedForMaintenanceText : 'Contact centre is shutting down for maintenance. Please try again later',
    attemptingToReconnectText : 'Attempting to reconnect...',
    unableToReconnectText : 'Unable to reconnect, chat has ended',
    panelCloseText : 'The panel will close automatically in {0} seconds',
    errorOccurredText: 'Error code {0} occurred ({1})',
    agentJoinedMessage : 'An agent has joined the chat',
    agentLeftMessage : 'An agent has left the chat',
    routeCancelText: 'No suitable agents could be found',
    pagePushMessageText : 'Agent sent the following link: ',
    coBrowseSessionStartedText : "Co-Browsing session initiated",
    coBrowseSessionFinishedText : "Co-Browsing session finished",

3. Open the webChatSocket.js file
4. Update any reference to webChat.writeResponse so it references these fields where appropriate
5. Open the webChat.js file.
6. Repeat step 4 as appropriate
